Payment and Refund Policy
Last updated: September 25, 2026
Scope of the Policy and the Products or Services It Covers
This Payment and Refund Policy applies to all services provided by showpulsexy in the field of corporate programming. These services include custom software development, enterprise application integration, code optimization for business systems, and related consulting for corporate clients located in the United States. The policy governs transactions conducted through our commercial website and covers both one-time projects and ongoing engagements. It does not apply to services rendered outside the United States or to non-programming offerings.
Prices, Currencies, Taxes, and Any Additional Charges
All prices are quoted in United States dollars. Quoted fees include applicable federal and state taxes unless otherwise stated. Additional charges may arise for scope changes, expedited delivery, or third-party licensing requirements. Clients receive written estimates before any extra costs are incurred. showpulsexy reserves the right to adjust pricing for new contracts based on market conditions.
Accepted Payment Methods, Payment Authorisation, and Payment Security
We accept major credit cards, bank transfers, and approved purchase orders. Payments are authorized at the time of order placement. All transactions are processed through secure, PCI-compliant gateways that encrypt sensitive data. showpulsexy does not store full payment card details on its systems.
Order, Booking, or Service Confirmation and When a Contract Is Formed
A binding contract forms upon written acceptance of a proposal or issuance of a purchase order followed by our confirmation email. Service commencement begins only after receipt of required initial payment and any necessary client data. Confirmation includes a detailed statement of work outlining deliverables and timelines.
Cancellation Rights and Applicable Cancellation Periods
Clients may cancel projects prior to commencement with written notice. Once work has started, cancellation is subject to payment for all completed milestones. There is no statutory cooling-off period for business-to-business services under United States federal law, though certain state regulations may provide limited protections depending on the client's location.
Refund Eligibility, Exclusions, and Non-Refundable Items or Services
Refunds are available only for services not yet performed or for material defects in deliverables that we cannot remedy. Non-refundable items include completed custom code, third-party licenses purchased on behalf of the client, and deposits for reserved developer time. Promotional or discounted packages may carry stricter refund limitations.
The Step-by-Step Procedure and Information Required to Request a Refund
To request a refund, submit a written request via the contact form on our website or email [email protected]. Include the order number, description of the issue, and supporting documentation. Requests must be received within thirty days of the disputed invoice. Our team will acknowledge receipt within five business days.
Inspection, Approval, Rejection, and Notification of the Refund Decision
Upon receipt, we inspect the request against the statement of work and service records. Approved refunds are notified by email within ten business days. Rejected requests include a clear explanation and any available alternatives such as credits for future services.
Refund Method, Processing Time, and When Funds Should Reach the Customer
Approved refunds are issued to the original payment method. Processing typically completes within fourteen business days, though bank transfers or credit card issuers may require additional time. Clients receive confirmation once the refund has been initiated.
Special Rules for Digital Content, Subscriptions, Services, or Promotional Offers Where Relevant
Corporate programming services often involve digital deliverables. Subscriptions for ongoing maintenance are billed monthly and may be cancelled with thirty days' notice, but no proration applies to partial months. Promotional offers are non-refundable once redeemed. Digital assets delivered under license are non-returnable after acceptance.
Failed Payments, Duplicate Charges, Chargebacks, and Suspected Fraud
Failed payments must be resolved within seven days to avoid project suspension. Duplicate charges are investigated and credited promptly upon verification. Chargebacks are treated as disputes and may result in service termination. Suspected fraudulent activity leads to immediate account review and potential reporting to authorities.
Mandatory Consumer Rights in the Target Country That the Policy Cannot Exclude
This policy does not limit any non-waivable rights under United States federal or state consumer protection laws, including those related to deceptive practices or implied warranties for services. Clients retain all remedies available under applicable law regardless of the terms stated here.
Contact Route, Policy Changes, and Last-Updated Date
For questions, contact us using the form on our Contacts page or reach [email protected], (515) 239-9900, or 836 N. 2nd St., Box 726, Ames, IA 50010. We may update this policy periodically. Continued use of services after changes constitutes acceptance. The current version was last updated on September 25, 2026.